Returns, Exchange, Cancellation & Refund Policy

REFUND AND RETURN POLICY

At ShaRah Garments, we strive to provide you with the best products and services. However, we understand that sometimes you may need to return or exchange a product. This Refund and Return Policy outlines the procedures and guidelines for returning or exchanging products purchased from our Website.

Return and Refund Policy:

1. Return Window: You can return a product within 3 Days from the date of delivery.
2. Eligibility: To be eligible for a return, the product must be in its original condition, with all original tags, packaging, and accessories intact.
3. Refund Process: Refunds will be credited within 10 working days from the date of return. Refunds will be issued in the original payment method.
4. Refund Amount: The refund amount will be the purchase price of the product, minus any shipping charges.
5. Exchange Policy: We do not offer exchanges. If you would like to exchange a product, you will need to return the original product and place a new order.

Shipping and Handling:

1. Return Shipping: You are responsible for the cost of return shipping.
2. Original Shipping: Original shipping charges are non-refundable.
3. The product will be delivered within 5-7 working days.

Damaged or Defective Products:

1. Notification: If you receive a damaged or defective product, please notify us within 3 days from the date of delivery.
2. Replacement: We will replace the damaged or defective product with a new one within 5-7 working days, free of charge from the date we receive the product only after the quality check is done.

Cancellation Policy:

1. Order Cancellation: You can cancel your order within 12 hours from the time of placement.

Changes to this Policy:

We reserve the right to modify this Refund and Return Policy at any time.

ACKNOWLEDGMENT

By using ShaRah Garments, you acknowledge that you have read, understood, and agree to be bound by this Refund and Return Policy.